Feedback

Feedback - 03 Şubat 2024

Feedback (FB) is a mirror and necessary for improvement. 

Giving FB is a gift of awareness for others to grow. However, avoiding conflict and the fear of hurting others prevent people from giving FB. However, FB is like the heat of a chili pepper; it is not permanent and damaging, but beneficial. 

The person who is unable to give feedback tends to talk behind in anger, gossip and frustrated and that causes relationships to deteriorate. 

Some of the rules for giving and receiving feedback are as follows:

• The person receiving feedback should be aware that it is an opportunity for their own development, see it as a gift, and appreciate it.
• The person who intends to receive feedback should be clear that he/she is ready to receive it and should give this energy - in posture, and face-mimics.
• The giver first should look at his/her mindset and have good intentions, just like giving a gift. 
• The giver and the receiver are in balance in terms of emotions and thoughts. 
• The giver should be NEUTRAL and CLEAR. (A neutral person is one who can regulate his/her emotions. A clear person is one who can say things without beating around the bush).
• The person who is attentive to his/her words and sentences also pays attention to his/her gestures, body movements, and emphasis.
• The GB giver does it alone in a one-on-one situation.
• The giver should ask permission first, like "I have something I would like to discuss with you, when is a good time for you?". 
• The FB giver should be specific about the behavior needed to change and avoid generalizations and labeling. Avoiding sentences like "You didn't listen to me again, what a disrespectful person you are" "... you are always like this".

Effective structured feedback can be as follows:

SITUATION - BEHAVIOR - EFFECT (SBE)

"Yesterday in the meeting (D) you interrupted me while I was talking about ...topic (D) and you asked a question in the middle, interrupted me, I felt .... (E), next time iI would prefer if you  wait for me to finish"

Better to keep in mind that the person who is not aware of his negative behaviors and attitudes can not be held responsible for his actions.  The person who receives similar FB from several people should now take steps to change. This is the duty of the person receiving feedback.

Feedback is the most valuable measurement tool for developing emotional, social, relationship and communication intelligence.