Constructive Feedback And Tough Conversations

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Constructive Feedback And Tough Conversations

(Feedback Training • Difficult Conversations Training • Leadership Communication)

One of the most effective ways to enhance organizational performance is to strengthen the ability of teams to give constructive feedback without hesitation and receive feedback without becoming defensive. The Constructive Feedback Program is one of our signature offerings designed to elevate corporate communication, employee effectiveness, and leadership capability.

Program Purpose

This program supports teams express both strengths and development areas clearly, respectfully, and with psychological safety.

Program Content

1. Feedback Techniques

Participants learn multiple feedback models and apply them to their real work situations, cases.


Key methods covered include:

  • Constructive feedback frameworks

  • SBI, Radical Candor, 4A, COIN, Grow structured models

  • Leadership-focused feedback practices


2. Managing Emotional Responses

Even well-delivered feedback can trigger emotional or defensive reactions.


This module explores:

  • How to manage difficult conversations with confidence

  • How to maintain a constructive tone in tense moments

  • How to keep the focus on behavior rather than personality
    to ensure productive communication.


3. Demo, Role Play & Drama Practice

One of the strongest parts of the program is the demo–role play–drama experience.
Each participant practices with a real, self-selected work scenario, enabling them to turn skills into action:

  • Giving behavior-based feedback

  • Managing challenging conversations

  • Using empathy and inquiry effectively


Who Can Join?

This program is open to all professionals seeking to strengthen employee development, leadership skills, team communication, and constructive workplace relationships. 

Highly recommended for leaders from all levels.